{"id":325,"date":"2022-12-20T12:18:35","date_gmt":"2022-12-20T11:18:35","guid":{"rendered":"http:\/\/www.dmtechnology.fr\/?page_id=325"},"modified":"2024-03-07T12:26:25","modified_gmt":"2024-03-07T11:26:25","slug":"support","status":"publish","type":"page","link":"https:\/\/www.dmtechnology.fr\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"325\" class=\"elementor elementor-325\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-704097af elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"704097af\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;background_motion_fx_blur_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_blur_direction&quot;:&quot;in-out&quot;,&quot;background_motion_fx_blur_level&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:2,&quot;sizes&quot;:[]},&quot;background_motion_fx_blur_range&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:20,&quot;end&quot;:80}}}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-44a5a12d elementor-invisible\" data-id=\"44a5a12d\" data-element_type=\"column\" data-settings=\"{&quot;animation&quot;:&quot;fadeInUp&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3f86cf02 elementor-widget elementor-widget-heading\" data-id=\"3f86cf02\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Support<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-74f08fad elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"74f08fad\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-4d21d33c\" data-id=\"4d21d33c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-6e488521 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6e488521\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-e8ba15e\" data-id=\"e8ba15e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-7352ce1 elementor-reverse-mobile elementor-reverse-tablet elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7352ce1\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-06b30c6\" data-id=\"06b30c6\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d5a03e7 animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"d5a03e7\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>DM Technology offers a highly qualified <b>nearshore support service<\/b> to assist customers with their ServiceNow support and administration activities.<\/p><p>Our geographical proximity enables fluid, efficient communication, with <b>experienced, multilingual teams<\/b> providing responsive, high-quality assistance, tailored to the specific needs of each customer.<\/p><p>With this support service, customers benefit from technical expertise and comprehensive guidance to optimize their use of ServiceNow.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22c4263 elementor-align-left elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-button\" data-id=\"22c4263\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjQzOSIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ca6d187\" data-id=\"ca6d187\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8ff4d1a elementor-widget elementor-widget-image\" data-id=\"8ff4d1a\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"565\" height=\"811\" src=\"https:\/\/www.dmtechnology.fr\/wp-content\/uploads\/2023\/05\/word.png\" class=\"attachment-full size-full wp-image-500\" alt=\"\" srcset=\"https:\/\/www.dmtechnology.fr\/wp-content\/uploads\/2023\/05\/word.png 565w, https:\/\/www.dmtechnology.fr\/wp-content\/uploads\/2023\/05\/word-209x300.png 209w\" sizes=\"(max-width: 565px) 100vw, 565px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-8c17740 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8c17740\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-ef9ac13\" data-id=\"ef9ac13\" data-element_type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-66f2ddc elementor-widget elementor-widget-image\" data-id=\"66f2ddc\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1580\" height=\"1040\" src=\"https:\/\/www.dmtechnology.fr\/wp-content\/uploads\/2023\/06\/1.png\" class=\"attachment-full size-full wp-image-691\" alt=\"\" srcset=\"https:\/\/www.dmtechnology.fr\/wp-content\/uploads\/2023\/06\/1.png 1580w, https:\/\/www.dmtechnology.fr\/wp-content\/uploads\/2023\/06\/1-300x197.png 300w, https:\/\/www.dmtechnology.fr\/wp-content\/uploads\/2023\/06\/1-1024x674.png 1024w, https:\/\/www.dmtechnology.fr\/wp-content\/uploads\/2023\/06\/1-768x506.png 768w, https:\/\/www.dmtechnology.fr\/wp-content\/uploads\/2023\/06\/1-1536x1011.png 1536w\" sizes=\"(max-width: 1580px) 100vw, 1580px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-inner-column elementor-element elementor-element-6c8b6d8\" data-id=\"6c8b6d8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-18faedf animated-fast elementor-invisible elementor-widget elementor-widget-text-editor\" data-id=\"18faedf\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;,&quot;_animation_delay&quot;:100}\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p><strong>Services include:<\/strong><\/p><ul><li>Fast, effective incident resolution and patch proposals<\/li><li>Implementation of data migration processes<\/li><li>Data migration<\/li><li>Management of groups, users and roles<\/li><li>Dashboard \/ report configuration<\/li><li>Clone and upgrade management<\/li><li>Health Scan management and associated remediation plan<\/li><li>Catalog Items configuration and associated workflows<\/li><li>Implementation of upgrades and custom development<\/li><li>Notification configuration and optimization<\/li><li>User interface customization<\/li><li>Integration with other systems and applications<\/li><li>Coaching and technical training of administrators<\/li><\/ul>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6c8e843 elementor-align-left elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-button\" data-id=\"6c8e843\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#elementor-action%3Aaction%3Dpopup%3Aopen%26settings%3DeyJpZCI6IjQzOSIsInRvZ2dsZSI6ZmFsc2V9\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Learn more<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Support DM Technology propose un service de support nearshore hautement qualifi\u00e9 pour accompagner les clients dans leurs activit\u00e9s de support et d&rsquo;administration de ServiceNow. Notre proximit\u00e9 g\u00e9ographique permet une communication fluide et efficace, avec des \u00e9quipes multilingues et exp\u00e9riment\u00e9es qui assurent une assistance r\u00e9active et de qualit\u00e9, r\u00e9pondant aux besoins sp\u00e9cifiques de chaque client. Avec [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.dmtechnology.fr\/en\/wp-json\/wp\/v2\/pages\/325"}],"collection":[{"href":"https:\/\/www.dmtechnology.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dmtechnology.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dmtechnology.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dmtechnology.fr\/en\/wp-json\/wp\/v2\/comments?post=325"}],"version-history":[{"count":28,"href":"https:\/\/www.dmtechnology.fr\/en\/wp-json\/wp\/v2\/pages\/325\/revisions"}],"predecessor-version":[{"id":761,"href":"https:\/\/www.dmtechnology.fr\/en\/wp-json\/wp\/v2\/pages\/325\/revisions\/761"}],"wp:attachment":[{"href":"https:\/\/www.dmtechnology.fr\/en\/wp-json\/wp\/v2\/media?parent=325"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}